Privacy policy

Last Updated: April 7, 2026

melinet.bosch operates this shop and website, including all related information, content, features, tools, products, and services, to provide you—the customer—with a seamless shopping experience ("Services"). melinet.bosch is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any Service, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or another individual, or can reasonably be linked to you or another individual. Personal information does not include information that has been collected anonymously or from which identifying data has been removed such that it cannot identify or reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from this information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact Information: Including your name, address, billing address, shipping address, phone number, and email address.
Financial Information: Including credit card, debit card, and financial account numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment details.
Account Information: Including your username, password, security questions, preferences, and settings.
Transaction Information: Including the products you view, place in your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
Communication with Us: Including the information you include in communications with us, such as when sending a customer support request.
Device Information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage Information: Including information regarding your interaction with the Services, including how and when you interact with the Services or navigate through them.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you: Including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services: Including from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.
From our service providers: Including when we engage them to provide certain technologies and when they collect or process your personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

To Provide, Customize, and Improve the Services: We use your personal information to provide you with Services, including performing our contract with you, processing your payments, fulfilling your orders, remembering your preferences and products of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and creating a personalized shopping experience for you (e.g., suggesting products related to your purchases). This may include using your personal information to better adapt and improve the Services.
Marketing and Advertising: We use your personal information for marketing and advertising purposes, such as sending marketing, promotional, and advertising communications via email, text message (SMS), or mail, and displaying online advertisements for products or services on the Services or other websites—including based on products you have previously purchased or added to your cart, and other activities performed on the Services.
Security and Fraud Prevention: We use your personal information to authenticate your account, ensure a secure payment and shopping experience, detect, investigate, or take action against potential fraudulent, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for the security of your account information. We strongly recommend that you do not share your username, password, or other login details with anyone.
Communication with You: We use your personal information to provide customer support, respond to you, provide effective services, and maintain our business relationship with you.
Legal Reasons: We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal processes, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for lawful purposes in accordance with this Privacy Policy. Such circumstances may include:

With Shopify, suppliers, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).
With business and marketing partners to provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your place of residence, you may have the right to instruct us not to share information about you to show you targeted advertising and marketing based on your online activities with different vendors and websites.
When you instruct, request us, or otherwise consent to disclose certain information to third parties, such as for shipping products to you or through the use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction, such as a merger or bankruptcy, for the fulfillment of any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services for the purpose of providing and improving the Services for you. Information you submit to the Services will be transferred to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. To learn more about Shopify’s use of your personal information and your possible rights, you can visit Shopify’s Consumer Privacy Policy. Depending on your place of residence, you may exercise certain rights regarding your personal information here: [Shopify Privacy Portal Link].

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found on those websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction on use by us or the third party. The inclusion of such links does not in itself imply any endorsement of the content of those platforms or their owners or operators, except as noted in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information regarding children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details provided below to request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined by applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send to us may not be secure during transit. We recommend that you do not use insecure channels to transmit sensitive or confidential information to us. How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your place of residence, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may refuse your request as permitted by law.

Right of Access / To Know: You may have the right to request access to the personal information we hold about you.
Right to Delete: You may have the right to request that we delete the personal information we hold about you.
Right to Correct: You may have the right to request that we correct inaccurate personal information we hold about you.
Right of Portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party under certain circumstances and with certain exceptions.
Management of Communication Preferences: We may send you promotional emails, and you can opt-out of receiving them at any time by using the "unsubscribe" feature provided in the emails we send. If you opt-out, we may still send you non-promotional emails, such as those regarding your account or your orders.

You can exercise any of these rights where indicated in the Services or by contacting us using the contact information provided below. To learn more about Shopify’s use of your personal information and your possible rights, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law. Under applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorized them to act on your behalf, and we may need you to directly verify your identity with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on your place of residence, you may have the right to appeal our decision by contacting us at the contact details below, or to submit your complaint to your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside of your country of residence. If we transfer your personal information outside of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the data transfer is made to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us or send an email to info@melinet.net.